Complete Guide
Frequently Asked Questions
General Questions
Are ASIWO products available for immediate purchase in Egypt?
Yes! El Didi Marine maintains full stock of all ASIWO products, spare parts, and accessories in Egypt. No waiting for imports.
What warranty does El Didi Marine offer?
All ASIWO products come with a 1-year warranty on the main unit, and 6 months warranty on the motherboard and battery. Our local service center handles all warranty claims.
Do you provide maintenance services?
Yes, El Didi Marine operates a professional maintenance center with trained technicians. We service all ASIWO products and stock genuine spare parts.
Can I get spare parts immediately?
Absolutely. We maintain inventory of all common spare parts including propellers, batteries, handles, mounting brackets, and electronic components.
Manta Series
Which Manta model should I choose?
- Manta S: Best for travelers (airline-friendly batteries ), casual divers.
- Manta Pro: Best for long dive sessions (up to 90 minutes).
- Manta 2: Best for professional use (fastest, most powerful).
Can I take the Manta S on an airplane?
Yes! The Manta S uses 126Wh batteries, which are under the 160Wh airline limit and compliant with IATA regulations.
How deep can I dive with a Manta scooter?
All Manta models are rated to 40 meters (131 feet ) depth.
How long does the battery last?
- Slow gear: 35-90 minutes (depending on model )
- Middle gear: 20-45 minutes
- Fast gear: 12-24 minutes
What happens if I let go underwater?
All Manta models have positive buoyancy and will float to the surface. The motor also stops immediately when you release the triggers.
Can children use Manta scooters?
Yes, with supervision. All models include a child safety lock feature. We recommend the Manta S for younger users due to its lighter weight.
Do I need special training?
No formal training required, but we recommend practicing in shallow water first. Basic swimming and diving skills are necessary.
How do I maintain my Manta scooter?
After saltwater use, rinse thoroughly with fresh water. Store batteries at 50% charge for long-term storage. Bring to El Didi Marine for annual service.
Mako Kickboard
Is the Mako suitable for diving?
No, the Mako is designed for surface use only (max 5 meters depth ). It's a floating kickboard, not a diving scooter.
Can adults use the Mako?
Yes! The Mako supports users up to 120 kg (265 lbs ) and is popular with adults for snorkeling and pool fitness.
Is it safe for children?
Very safe. The dual-button control requires holding both buttons to operate, and the propeller is fully enclosed with a safety net.
Can I take the Mako on airplanes?
Yes! The 92.5Wh battery is airline compliant.
How is the Mako different from a sea scooter?
The Mako is a floating kickboard that supports your upper body at the surface. Sea scooters are handheld devices for underwater propulsion.
U1 Underwater Propulsion System
Can the U1 really work on a paddleboard?
Yes! It includes three universal adapters that fit 99% of SUPs and kayaks with fin boxes.
How do I control the U1 when it's on my paddleboard?
A wireless wrist-watch remote lets you control speed and direction without reaching into the water.
Can I take the U1 on airplanes?
The standard 180Wh battery exceeds airline limits. Ask about the optional TSA-friendly mini battery (under 160Wh ).
Is the U1 more powerful than the Manta series?
Yes! The U1 has a 1100W motor (vs. 1200W total in Manta ) but reaches 3 m/s underwater and 12 km/h on SUP.
What's the maximum depth for the U1?
50 meters (164 feet )—deeper than any Manta model.
Do I need to buy the buoyancy kit separately?
It's typically included with your purchase from El Didi Marine.
Battery & Charging
How long do batteries take to charge?
- Manta S (126Wh ): 2-3 hours
- Manta Pro (252Wh): 4-5 hours
- Manta 2 (201.6Wh): 4-5 hours
- Mako (92.5Wh): 3-4 hours
- U1 (180Wh): 3-4 hours
Can I buy extra batteries?
Yes! El Didi Marine stocks all battery types as spare parts.
How long do batteries last before replacement?
With proper care, 300-500 charge cycles (approximately 2-3 years of regular use ).
Can I use my scooter while the battery charges?
No, batteries must be removed from the unit for charging.
Red Sea & Egyptian Waters
Are these products suitable for the Red Sea?
Perfect! The Red Sea's warm, clear waters are ideal. All products are saltwater rated.
What about sand and coral?
All ASIWO motors are sand-proof and mud-proof. Avoid direct contact with coral to protect marine life.
Can I use these in the Nile or Egyptian lakes?
Yes, all products work in freshwater. Rinse after use if the water is muddy.
What about pool use?
Excellent for pools, especially the Mako kickboard.